Warranty – MOONLIGHTRHAPSODY

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Warranty

We produce leather goods with fully attention to quality. Quality control have 4 steps:
1) Leather batches fault control and inspection of all technical and stylistic specifications;
2) Seam control and gluing inspection during the production process;
3) Final product quality control at the production finish line;
4) Check the product at the shipping preparing step.

This is the reason of our confidence about quality of our products.

Receive a damaged item? Please reach out to our Customer Support team at info@moonlightrhapsody.com and they will help resolve the issue.

Moonlight Rhapsody has a limited warranty that covers manufacturer’s defects for two years after the original purchase date. Basically, if product damaged and it’s our fault, we will repair or replace your product for free.

However, this does not cover any abuse you might put your leather goods through on your own. The warranty does not cover water damage, normal wear and tear, scratches or theft.